Our Customer Testimonials
Timbercreek Floors takes great pride in every vinyl flooring, carpet and hardwood flooring install project we do, and we love hearing from our many happy customers. If you are considering us for your next flooring project, we invite you to read our reviews to learn more about us.
I recently built a new home, but was struggling to find the perfect floor. I contacted Ryan with Timbercreek Floors and he met with me multiple times to help me understand the benefits that I might expect, and helped me find something in the color tone and style that was perfect for my home. We had a slightly challenging and tight timeframe to complete the job. Him and his crew pulled it off and I couldn’t be more happy. I’ve already recommended this company to friends and family who have also had similar experiences.
Timbercreek floors was very quick to respond and come out for an estimate. Within 30 minutes of Mark arriving I was given an exact price for the entire service (installing vinyl plank flooring throughout entire house). Didn’t have to pay anything until the job was finished and everything turned out exactly how I wanted. Great service and great price. Overall loved how easy and transparent the whole process was. Definitely recommend them for anyone installing new floors!
I cannot say enough positive things about Ryan and his team at Timbercreek Floors. Home renovation projects will inevitably always have bumps along the way, but Ryan and his team were incredibly responsive and willing to address any and all change. Mark came out and quoted my project in the thick of the busy summer and showed me a number of different engineered hardwood options within a couple of days. He was able to find a comparable match to a product I was looking at with 50% product cost savings. With supply chain issues and sourcing the materials, Ryan and Mark were communicative and kept me up to date as availability changed and we worked to find other options that would fit my engineered hardwood dreams within my one month renovation schedule. When it came to install day, I was worried the product was not the right color. Ryan was understanding and compassionate as we recognized it was a slightly different than what was originally intended (that option was three months back ordered). He assured me it would looks great, which I can now assure you they do! Ryan and his team had almost 600 square feet and a stair installed in a day and a half. They came back out free of charge to fix a detail that needed contractor attention after the job was complete and then again when there was an issue with some of the nosing. 10/10 would recommend Timbercreek for engineer hardwood installation! This team is committed to providing excellent service and costumer care.